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Welcome to Secure Messaging by Bone and Joint Clinic of Houston

You have received a secure message from Bone & Joint Clinic of Houston.

Bone & Joint Clinic of Houston

 

 Patient Guidelines and Consent for Use of E-mail Communication

 PLEASE READ, UNDERSTAND AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS AS SET OUT BELOW. IF YOU CHOOSE NOT TO AGREE, DO NOT OPEN THIS EMAIL AND PLEASE CONTACT OUR OFFICE FOR FURTHER INSTRUCTIONS.

 

To better serve our patients, this office has established an e-mail address for some forms of communication. Please remember, however, that this form of communication is not appropriate for use in an emergency. The turnaround time for routine patient communication is 48-72 hours. The service provider may delay message delivery. Should you require further medical attention, this medium is not appropriate.

Types of communication that are appropriate for e-mail include:


Scheduling inquiries
Billing or insurance questions
Test and lab results
Home health monitoring reports
Educational material
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When sending an e-mail, please put the subject of your message in the subject line so we can process it more efficiently. Some forms of communication (e.g. HIV, mental health, work-related injuries and disability) are not appropriate for e-mail. Also, be sure to put your name, patient ID number and return telephone number in the body of the message. We also ask that you acknowledge receipt of e-mails coming from this office by using the auto reply feature. Communications relating to diagnosis and treatment will be filed in your medical record.

This office is dedicated to keeping your medical record information confidential. Despite our best efforts, due to the nature of e-mail, third parties may have access to messages. When communicating from work, you should be aware that some companies consider e-mail corporate property and your messages may be monitored. In addition, you should be aware that, although email may be addressed to a physician, my staff and/or colleagues would have access to this information.
Online scheduling and payment portals are available through our website at:    
www.bjc-houston.com

 


I understand that this office will not be responsible for information loss or delay or breaches in confidentiality that are due to technical factors beyond this office’s control. I understand and agree to the above e-mail policy.

 

click here if you agree and wish to continue

 

RESTRICTED – PRORIETARY INFORMATION: The information contained herein is for use only by authorized employees of Bone & Joint Clinic of Houston, and authorized Affiliates of Bone & Joint Clinic of Houston, and is not for the general distribution within or outside the respective companies.  This e-mail and any files transmitted with it are the property of Bone & Joint Clinic of Houston, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed.  Any other use, retention, dissemination, forwarding, printing, or copying of this e-mail is strictly prohibited.  This correspondence may contain SECURE MEDICAL INFORMATION.